Returns & Exchanges
At British Cosmetics, we want you to be completely satisfied with your beauty purchase, which is why we offer a 30-day return policy for unused and unopened products. If your order doesn't meet your expectations, our streamlined return process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
- 2.Package Your Items
Carefully pack the products in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
- 3.Affix Shipping Label
Download and print your prepaid shipping label from your email and securely attach it to the outside of your return parcel.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
